Terms of service

Terms of Service – TRIPIX

Last updated: April 9, 2026

OVERVIEW

Welcome to TRIPIX. Throughout this website, the terms “we”, “us” and “our” refer to TRIPIX, a store operated by SNG GROUPE L.L.C-FZ.

TRIPIX operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a shopping experience (the “Services”). TRIPIX is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, including our Privacy Policy and Return & Refund Policy, describe your rights and responsibilities when you use our Services.

By visiting, accessing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

1. Access and Account

By using our Services, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have given consent for any minor dependents using your devices to access the Services under your supervision.

To use certain parts of the Services, including placing orders, you may be asked to provide information such as your name, email address, billing address, shipping address, and payment details. You agree that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You may not transfer, assign, or sell your account to another person.

2. Products

We make reasonable efforts to ensure that product descriptions, images, and other content displayed on our website are accurate. However, we do not guarantee that product colors, appearance, or packaging shown on your device will exactly match the actual product.

All product descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, region, or jurisdiction.

3. Orders

By placing an order, you make an offer to purchase the selected product(s). We reserve the right to accept or decline any order at our discretion.

An order is not considered accepted until payment has been successfully received and we have issued an order confirmation.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to suspected fraud, pricing errors, product unavailability, or issues identified by our risk and compliance systems.

Your purchase is subject to our Return & Refund Policy as published on our website.

You agree that purchases made through our website are for personal use only and not for resale, unauthorized commercial distribution, or export where prohibited.

4. Prices and Billing

All prices displayed on the website are subject to change without notice.

Unless otherwise stated, prices shown on the website do not include shipping fees, customs duties, import taxes, or similar charges that may apply depending on your destination country.

You agree to provide accurate and complete billing, payment, and shipping information for all purchases. You further represent and warrant that:

the payment information you provide is accurate and complete;
you are authorized to use the selected payment method;
charges incurred will be honored by your payment provider; and
you will pay all applicable charges, including shipping fees and taxes where applicable.

5. Shipping and Delivery

Delivery times provided on the website are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs clearance, weather, force majeure events, or other circumstances beyond our reasonable control.

Risk of loss and title for products pass to you upon delivery of the products to the shipping carrier or upon delivery to the address provided by you, as permitted by applicable law.

6. Intellectual Property

All content available through the Services, including but not limited to text, graphics, logos, images, videos, product descriptions, designs, and software, is owned by or licensed to TRIPIX, SNG GROUPE L.L.C-FZ, its affiliates, licensors, or service providers, and is protected by applicable intellectual property laws.

You may use the Services only for personal, lawful, and non-commercial purposes. You may not copy, reproduce, distribute, republish, modify, transmit, or exploit any part of the Services without our prior written consent.

All rights not expressly granted are reserved.

7. Optional Tools

We may provide access to third-party tools or services that we do not control or monitor.

You acknowledge that such tools are provided “as is” and “as available” without warranties of any kind. Your use of any optional third-party tools is entirely at your own risk and discretion.

8. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for examining or evaluating the content, accuracy, or policies of any third-party website.

Your use of third-party websites is at your own risk, and you should review their terms and privacy policies before engaging in any transaction.

9. Relationship with Shopify

TRIPIX is powered by Shopify, which enables us to provide the Services to you. However, any sale or purchase you make on this website is made directly with TRIPIX / SNG GROUPE L.L.C-FZ, and not with Shopify.

To the extent permitted by law, Shopify is not responsible for any aspect of any sale between you and us, including any product-related injury, damage, delay, defect, loss, or dispute.

10. Privacy Policy

All personal information collected through the Services is subject to our Privacy Policy, which forms part of these Terms.

Because the store is hosted on Shopify, Shopify may also collect and process certain personal information in order to provide and improve its services. By using our Services, you acknowledge that you have read and understood our Privacy Policy.

11. Feedback and User Submissions

If you submit reviews, feedback, suggestions, ideas, or other content to us, you grant us a non-exclusive, worldwide, royalty-free, perpetual right to use, reproduce, modify, publish, and display such content for business purposes.

You represent that any content you submit:

is accurate;
does not violate the rights of any third party;
is not unlawful, defamatory, abusive, obscene, or misleading.

We reserve the right to remove or refuse any content submitted by users at our sole discretion.

12. Errors, Inaccuracies and Omissions

Occasionally, there may be information on the website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct any such errors and to cancel or refuse orders affected by incorrect information, even after an order has been submitted.

13. Prohibited Uses

You may use the Services only for lawful purposes. You may not use the Services:

for any unlawful or fraudulent purpose;
to violate any applicable laws or regulations;
to infringe our intellectual property rights or those of others;
to transmit harmful code, malware, spam, or deceptive content;
to scrape, crawl, copy, or exploit the website through automated or manual means;
to interfere with the proper functioning or security of the website;
to impersonate another person or entity;
to misuse our products, Services, payment systems, or support channels.

We reserve the right to suspend or terminate access to the Services if we believe you have violated these Terms.

14. Termination

We may suspend or terminate your access to the Services at any time and without prior notice if we reasonably believe that you have violated these Terms, applicable law, or engaged in fraudulent or abusive conduct.

Termination does not affect obligations and rights that by their nature should survive termination, including but not limited to payment obligations, intellectual property rights, disclaimers, limitations of liability, and governing law provisions.

15. Disclaimer of Warranties

To the fullest extent permitted by law, the Services and all products offered through the Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

We do not guarantee that the Services will be uninterrupted, secure, error-free, or that products will always meet your expectations, except as required under applicable consumer protection laws.

Nothing in these Terms excludes any rights that cannot be excluded under applicable law.

16. Limitation of Liability

To the fullest extent permitted by law, TRIPIX, SNG GROUPE L.L.C-FZ, its directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and partners shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, revenue, data, or savings, arising out of or related to your use of the Services or products purchased through the Services.

Our total liability to you for any claim arising out of or relating to the Services or products shall not exceed the amount paid by you for the specific product giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by law.

17. Indemnification

You agree to indemnify, defend, and hold harmless TRIPIX, SNG GROUPE L.L.C-FZ, its affiliates, officers, directors, employees, agents, contractors, licensors, service providers, and partners from any claims, damages, liabilities, costs, and expenses, including reasonable legal fees, arising out of:

your breach of these Terms;
your misuse of the Services;
your violation of any law or rights of a third party.

18. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

19. Waiver and Entire Agreement

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

These Terms, together with our Privacy Policy, Return & Refund Policy, and any other policies posted on the website, constitute the entire agreement between you and us regarding your use of the Services.

20. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms without restriction.

21. Governing Law and Jurisdiction

These Terms of Service and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates and the applicable laws and regulations of the Emirate of Dubai.

Any dispute arising out of or in connection with these Terms or the use of the Services shall be subject to the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates, unless otherwise required by applicable consumer protection law.

22. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting changes on this page.

It is your responsibility to review these Terms periodically. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

23. Contact Information

Questions about these Terms of Service may be sent to:

TRIPIX
Operated by SNG GROUPE L.L.C-FZ
Meydan Grandstand, 6th floor
Meydan Road, Nad Al Sheba
Dubai, U.A.E.

Email: Contact@tripixonline.shop
Phone: +971 552741447
Website: tripixonline.shop