Privacy policy
Privacy Policy – TRIPIX
Last updated: April 9, 2026
TRIPIX (“we”, “our”, “us”) operates this website tripixonline.shop and provides related services (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you use our Services.
The Services are operated by:
SNG GROUPE L.L.C-FZ
Meydan Grandstand, 6th floor
Meydan Road, Nad Al Sheba
Dubai, U.A.E.
Email: Contact@tripixonline.shop
Phone: +971 552741447
By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Personal Information We Collect
We collect personal information depending on how you interact with our Services, including:
- Contact Information: name, billing address, shipping address, phone number, email
- Payment Information: payment method details, transaction data (note: we do not store full card details)
- Account Information: login credentials, preferences
- Transaction Information: purchase history, cart activity, returns
- Communication Data: messages sent to customer support
- Device Information: IP address, browser type, device identifiers
- Usage Data: interactions with the website
2. Sources of Information
We collect personal information from:
- You directly (orders, account creation, contact forms)
- Automatically (cookies, tracking technologies)
- Service providers (payment processors, hosting providers)
- Third-party partners
3. How We Use Your Information
We use your personal information to:
- Process orders, payments, shipping and returns
- Provide customer support
- Improve our website and services
- Send transactional and marketing communications
- Prevent fraud and secure transactions
- Comply with legal obligations
4. Payment Information
All payments are processed securely through third-party payment providers.
We do not store, sell, or share your credit or debit card details with third parties.
5. Sharing of Personal Information
We may share your information with:
- Service providers (Shopify, payment gateways, logistics providers)
- Marketing and analytics partners
- Legal authorities if required by law
- Business partners in case of corporate restructuring
All third parties are required to handle your data in compliance with applicable data protection laws.
6. Shopify Hosting
Our store is hosted on Shopify. Shopify may collect and process your personal data to provide and improve its services.
For more information, please refer to:
https://www.shopify.com/legal/privacy
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyze traffic and performance
- Deliver targeted advertising
You can manage your cookie preferences through your browser settings.
8. Data Retention and Security
We retain your personal information only as long as necessary for:
- Order fulfillment
- Legal and accounting obligations
- Dispute resolution
We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure.
9. Your Rights
Depending on your location (including EU/EEA), you may have the right to:
- Access your personal data
- Request correction
- Request deletion
- Object to processing
- Request data portability
- Withdraw consent
To exercise your rights, contact us at:
Contact@tripixonline.shop
10. Marketing Communications
You may opt out of marketing emails at any time using the unsubscribe link included in our emails.
11. Children’s Data
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
12. International Data Transfers
Your data may be transferred and processed outside your country of residence, including in the United Arab Emirates and other jurisdictions where our service providers operate.
Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
13. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date.
14. Contact
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
TRIPIX
Email: Contact@tripixonline.shop
Phone: +971 552741447
Registered Company:
SNG GROUPE L.L.C-FZ
Meydan Grandstand, 6th floor
Meydan Road, Nad Al Sheba
Dubai, U.A.E.
.